Fueled by data.

Driven by creativity.

At Touché! and OMG, the diversity of backgrounds and profiles is seen as a strength within our teams. Did you know that 15 to 20% of the population is neurodivergent? It’s highly likely that people around you—or even you yourself—experience this reality, even if it often goes unnoticed.

Recognizing that most neurodivergent individuals may not feel comfortable sharing their condition, OMG’s approach is not about identifying who is neurodivergent but rather about adapting its practices universally. The goal is to implement inclusive measures that benefit all employees, particularly those with invisible needs, without stigma.

Concrete Actions

To foster an inclusive work environment, several initiatives have been put in place.

First, experts were invited to train and educate managers on the specific needs of neurodivergent individuals. These training sessions equip them with the tools to adopt inclusive communication and foster a respectful and supportive workplace for all.

The agency has also introduced universal inclusive measures designed to meet a wide range of needs. Flexible work hours and arrangements allow employees to adapt their schedules based on personal constraints, promoting a better work-life balance.

Workspaces have been redesigned to create an accommodating environment. Cubicles are available for those who need a quiet space to focus, minimizing distractions and noise. Additionally, dedicated team areas encourage collaboration and strengthen team cohesion.

A key focus is structured and transparent communication. From the moment new employees join, they benefit from a clear and detailed onboarding process to ease their transition. Throughout their careers, weekly check-ins with managers and regular performance reviews help clarify expectations and ensure ongoing support. To go even further, a monthly anonymous survey gathers employee feedback, helping to continuously refine and improve workplace practices.

Touché! and OMG also recognize that every career path is unique. The company values non-traditional professional journeys and provides development opportunities tailored to individual aspirations. Whether an employee aims for a leadership role or wants to specialize in a specific field, they are encouraged to grow at their own pace, based on their skills and goals.

An Inclusive Environment in Everyday Life

These initiatives are seamlessly integrated into daily operations, without being explicitly labeled as neurodiversity-focused. This approach fosters an inclusive environment where all employees can thrive without feeling singled out. The agency has ensured that these measures benefit everyone by respecting individual differences without creating unnecessary distinctions. If these efforts blend naturally into the work culture without drawing attention, then the mission is accomplished.

A Vision for the Future

Inclusion is a long-term commitment at Touché! and OMG. The company continues to learn and evolve, developing practices that celebrate diversity in all its forms, including neurodiversity. By maintaining an open dialogue with its teams, Touché! and OMG strive to create a workplace where everyone feels valued and included. Because inclusion isn’t a destination—it’s a journey!

The next badge in our Badges of Belonging initiative celebrates Women’s History Month, highlighting the power of collaboration and the strength of women supporting one another. 

This latest badge, Interwoven, is a stunning collaboration with French-Canadian artist Isabelle Feliu, whose work embodies themes of creativity, connection, and empowerment.  

Five figures stand arm in arm around blooming flowers, symbolizing the flourishing of ideas and creativity through shared energy, growing stronger together. - Isabelle Feliu

To bring this vision to life, Isabelle combined both digital and traditional techniques. She began by sketching the illustration on Procreate with her iPad before hand-painting it with acryla gouache on paper. The result is a vibrant and expressive piece that reflects the resilience, unity, and impact of women everywhere. 

As we continue to expand the Badges of Belonging initiative, Interwoven serves as a powerful reminder of the importance of inclusion, representation, and the collective strength of women. Let’s celebrate their achievements, creativity, and contributions, today and every day.